National Core Indicators (NCI) is a collaborative effort between participating states, (which Vermont is one of 47), the Human Services Research Institute (HSRI) and the National Association of Directors of Developmental Disabilities Services (NASDDDS). The purpose of the program, which began in 1997, is to support NASDDDS member agencies to gather a standard set of performance and outcome measures that can be used to track their own performance over time, to compare results across states, and to establish national benchmarks.
Vermont rejoined NCI in 2014 and currently participates in two surveys:
- The Adult Consumer Survey is an annual survey of a sample of adults receiving home and community-based services from around the state. The survey consists of background information about service recipients provided by designated agency (DA) and specialized services agency (SSA) staff and independent in-person interviews of adults receiving services to elicit valuable and direct input about their satisfaction with services and other aspects of their lives.
- The Staff Stability Survey which is an annual on-line survey of the designated agencies (DAs) and specialized services agencies (SSAs) that captures information about wages, benefits, and turnover of the direct care workers who are hired by the agencies.
2014-15 Vermont Adult Consumer Survey Final Report
2014-15 Vermont User Friendly Consumer Outcomes Report
Staff Stability Survey Report 2014 - National Core Indicators
Staff Stability Survey Report 2015 - National Core Indicators
For more information about NCI and to use their Chart Generator which can compare Vermont data with Consumer Reports from other states, go to National Core Indicators (NCI), and click on NCI States on the band across the top.
To view reports from surveys completed in previous years, go to the Document Library and search for 'Survey'