ISO
Intermediary Service Organization (ISO)
There are two Intermediary Service Organizations (ISO) that are available to assist Vermonters who are self- or family-managing their services.
Fiscal Intermediary Service Organization (Fiscal ISO) - A fiscal agent that handles payroll duties for those who choose to self-manage, family-manage, or shared-manage services. ARIS Solutions
Self and Family Management
People receiving services have a choice as to who will manage their services. As part of the intake and referral process, Designated Agencies are responsible for informing individuals of those choices and to make referrals as requested. The Designated Agency and Specialized Service Agency can manage all of the services for the individuals and families. Other management options include:
Service Providers
Designated Agencies (DA)
The Department of Disabilities, Aging and Independent Living (DAIL) designates one Designated Agency (DA) in each geographic region of the state as responsible for ensuring needed services are available through local planning, service coordination, and monitoring outcomes within their region.