Conflict of Interest in Case Management

The Federal rules about Conflict of Interest in the delivery of Case Management services may require the Department of Disabilities, Aging, and Independent Living (DAIL), Developmental Disabilities Services Division, to make some changes in the way case management is provided.

Self and Family Management

People receiving services have a choice as to who will manage their services.  As part of the intake and referral process, Designated Agencies are responsible for informing individuals of those choices and to make referrals as requested.  The Designated Agency and Specialized Service Agency can manage all of the services for the individuals and families.  Other management options include:

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